The Price We Pay for Expecting Perfection – How a “Blame and Shame” Culture Harms Our Patients

Speaker(s): 
K. Scott Griffith
Conference Year: 
2011
Day: 
Saturday, October 15
Time: 
11:00am
Location: 
Hamilton College
Floor / Room / Entrance: 
TBA

K. Scott Griffith is the chief operating officer of Outcome Engineering, a Dallas-based risk management firm specializing in assisting organizations to improve operational and safety performance across a wide range of values and objectives. In this presentation, Griffith will discuss the need for a Just Culture, describe the five specific skills needed to manage three predictable behaviors and will explain how to apply the “Just Culture Physician Algorithm”  to peer review and administrative settings.

Presentation
K. Scott Griffith is the chief operating officer of Outcome Engineering (OE), a Dallas-based risk management firm specializing in assisting organizations to improve operational and safety performance...

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