Speakers
Alfred Tinger, MD, is a radiation oncologist with Faxton St. Luke's Healthcare’s Regional Cancer Center. Dr. Tinger attended SUNY Binghamton, where he majored in physics and was a teaching...
David M. Albala, MD, graduated with a degree in Geology from Lafayette College in Easton, Pennsylvania. He completed his medical school training at Michigan State University and completed his...
With the background of a restaurateur, and an avid gardener, as well as a community organizer, Debra Richardson has been cultivating her skills and experiences in food activism for decades.
She is...
Elizabeth Knudsen is the manager of Improvement Services and is responsible for managing all aspects of Press Ganey Hospital Services Team 23, which is dedicated to acute facilities of all sizes,...
At age 33, Eva Grayzel was bounced among healthcare professionals for more than two years while the ulcer on her lateral tongue became more prominent and painful. Even though she never smoked or used...
Gerald Ginsberg, MD, has been a practicing endocrinologist in Rochester, New York since 1987. He received his medical degree from Chicago Medical School, completed his internal medicine residency at...
The Infection Prevention Department provides quality patient care to Faxton St. Luke’s Healthcare by identifying and minimizing the incidence of hospital-acquired infections, as well as...
Jack Silversin, DMD, DrPH, is a founding partner of Amicus, a highly regarded consulting firm working with many of the nation’s leading physician organizations and hospitals to improve their...
Jason Warchal, BS, is a Community Mission manager for the Central New York Region of the American Cancer Society, where he has been employed for the past 9 years. In this position, his...
Jonathan Grenier is an improvement manager in the Hospital Services Division of Press Ganey Associates. Jonathan is responsible for managing quality and performance improvement initiatives in regards...
K. Scott Griffith is the chief operating officer of Outcome Engineering (OE), a Dallas-based risk management firm specializing in assisting organizations to improve operational and safety performance...
Karen Roach is the senior director of Regulatory Affairs, Rural Health & Workforce for HANYS.
Kenneth Sands, MD, MPH, is the senior vice president of Health Care Quality and director of the Silverman Institute for Health Care Quality and Safety at Beth Israel Deaconess Medical Center in...
After nearly losing her life as the result of an adverse medical event, Linda K. Kenney is committed to providing support for patients, family members, and clinicians in cases of medically induced...
Liz Jazwiec, RN, is a nationally renowned speaker, strategist and author who has shared her passion for leadership, engagement and service with audiences across the country. As author of the...
Dr. Mark Nelson, MD, FACC, MPH, is a certified health and business coach for Take Shape for Life, a program that surrounds its clients with the tools they need to reach optimal health.
Dr. Nelson is...
Martha Griffin, RN, CS, PhD, is the director of Nursing Education and Research at Boston Medical Center and former program coordinator in the Center for Nursing Excellence at Brigham and Women’...
Patricia Lippincott Knox, MSN, FNP, ACHPN, is a palliative care nurse practitioner at Upstate University Hospital and Hospice of Central New York, both located in Syracuse. She was formerly the...
Ronald Kilmer, RN, is the director of Patient Services at Nathan Littauer Hospital in Gloversville, New York. Kilmer has more than 33 years of healthcare experience; he has been a registered...
Susanna Horvath, MD, FAHA, is an assistant clinical professor of Neurology at Columbia University. She is also the chief of Neurology at the Allen Pavilion of New York Presbyterian Hospital, located...
Facilitators:
Joyce McCormack, director, Patient Experience, Ellis Medicine
Ronald H. Kilmer, RN, director, Patient Services, Nathan Littauer Hospital
Panelists:...
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